AI intake · AI search visibility · lead generation

The clients you're missing are calling right now.

I build the AI that answers them. An intake desk that picks up every call and message 24/7, screens it, and books it - plus the visibility work that makes people find you first, on Google and inside the AI systems they now ask instead. The panel on the right is that promise, in motion.

/ Answered in under 60 seconds/ Live in 14 days/ Built from inside the justice system
The Record24/7
9:41pCallSlip & fall · BramptonBooked Thu 10:30
9:44pWebMVA enquiry · screened inBooked Fri 2:00
10:12pCallFamily · urgentAnswered 4s
11:03pFormImmigration · qualifiedBooked Mon 9:15
arrived 62answered 62booked 50missed 0
Sample month · every enquiry logged and timestamped
The problem

Two things lose you the client. They never find you, or nobody answers.

Someone in a crisis calls three firms in ten minutes and retains whoever picks up. If you are not in the answer they were given, you never got the call. If you were, and it rang out at nine at night, you lost it to whoever did answer. I close both ends - and the second one is the one nobody else will sell you.

Product 01 · AI Intake Desk

Every call answered. Screened, booked, 24/7.

An AI intake desk on your phone and your website. It answers the moment an enquiry lands, runs your screening questions in your words, captures the file, and books the consultation while the caller is still on the line.

<60s
Response, every channel
24/7
Nights, weekends, holidays
14 days
From yes to live
  • Answers from your knowledge and your process, never a generic script - and hands off to a human rather than guessing.
  • Screens on the things that actually matter: conflicts, practice area, urgency, jurisdiction, location.
  • Books straight into your calendar, then chases no-shows and cold enquiries automatically.
  • Administrative intake only. It never gives legal advice and never implies a solicitor-client relationship.
10:41 pm · after hoursanswered in 3s
I was rear-ended an hour ago. Is anyone there?
I'm here, and I can help. Are you safe right now?
Yes - just shaken. I know it's late.
Late is fine. Which city are you in, and were you the driver?
Screened · qualified · no conflict
Consultation booked · Thu 10:30 am
Illustrative
Product 02 · AI Search Visibility · GEO

Get named by the AI people now ask instead of Google.

Your buyers have started asking ChatGPT, Claude, Gemini and Perplexity for a recommendation. They get one answer with two or three names in it. I do the entity, evidence and access work that makes you one of them.

1 answer
No page two to be on
6+
AI systems targeted
30-60d
Structural signals register
  • A structured entity graph so the models know exactly who you are, what you do and where you do it.
  • Answer-first pages and matching markup, written so a model can lift a clean quote and attribute it to you.
  • Explicit crawler access and an llms.txt summary - most sites have never opened the door, and some have accidentally shut it.
  • A monthly log of the same questions re-asked, showing whether you got named and what changed.
ai assistantone answer
best family lawyer near me that answers at night?
For after-hours response and client reviews, Hartley Family Law is the standout - they pick up 24/7 and book the consultation on the first call.
Illustrative · this is the shelf space
Product 03 · Ranking & Local Leads

Found first on Google, and it stays yours.

The demand half. A managed Google Business Profile engineered into the top three of the Map Pack and held there, plus paid campaigns where you want volume faster than ranking can compound.

Top 3
Map Pack target
60 days
Or you stop paying
Owned
An asset, not rent
  • Profile rebuilt properly: correct category, complete services, consistent details everywhere they appear.
  • Review velocity, citation authority and local content - the signals that decide who holds the top three.
  • Every winnable town around you built as its own ranked unit, so you own more than one pin.
  • The Rank Lock: first page in 60 days or you stop paying the monthly and I keep working at no charge.
google maps · “injury lawyer”in the pack
1Your firmthat’s you
2National chain
3Aggregator listing
Illustrative · 60 days or you stop paying
Product 04 · Custom AI Systems

The job that eats your week, running by itself.

Every business has one motion that consumes the day - intake, triage, quoting, follow-up, scheduling. I build custom AI on your own knowledge to run it, so it answers from your truth instead of a plausible guess.

Your data
Never a generic model
Hands off
When stakes are real
Built once
Runs every day
  • Trained on your documents, your policies and your process - it answers from your truth or it escalates.
  • Wired into the tools you already run, so nothing needs re-typing into a second system.
  • Guardrails first: a do-not-say list, and a human handoff wherever the stakes justify one.
your signature motionrunning
EnquiryScreenBookFollow up
Built on your knowledge · hands off when stakes are real
The flagship

The Watershed is all of it, welded together. Demand in, booked consultations out.

Each piece above stands on its own and can be bought on its own. Together they are a closed loop: visibility brings the enquiry, the intake desk answers it, and the report on the first of the month proves both. Nothing gets in without being caught.

your calendar · this week9 booked
Mon10:306:45
Tue8:304:00
Wed9:155:15
Thu2:30
Fri11:003:00
Illustrative · demand in, booked consultations out
Who I help

Law firms are the specialty. They are not the only door.

I build for law firms first, because legal intake is the hardest version of the problem and I spent close to a decade inside the justice system before building any of this. But a missed enquiry costs the same in any business where one client is worth real money.

Law firms - the specialtyAccountantsDental & orthodonticMedical clinicsVeterinaryInsurance brokersReal estateHVAC & plumbingElectrical & roofingAuto serviceAny appointment-led practice
Derek Train, founder of HigherMindAI
Derek TrainFounder · Ontario, Canada
Why this is built right

Built by someone who lived in the file, not a marketer who read about it.

Before HigherMindAI, I spent the better part of a decade inside the justice system - in courtrooms and in federal case files. I know what a real intake looks like, and why the first firm to pick up is usually the firm that gets retained. One operator, start to finish. No account manager between you and the work.

Questions

Answered plainly.

How can a law firm stop missing new client calls after hours? +
An AI intake desk answers every call and web message 24/7, screens it against the firm’s criteria, and books the consultation - so the person who calls at 2am is captured instead of lost to the next firm.
What does AI client intake involve for a small law firm? +
It answers every call and message the moment it arrives, day or night, runs the firm’s screening questions, captures the enquiry into the case system, and books the consultation. The firm goes live in 14 days, and one signed file typically covers the year.
Does an AI intake desk give legal advice? +
No. It performs administrative intake only - it answers, screens, captures the enquiry into the firm’s case-management system, and books a consultation. It never gives legal advice or implies a solicitor-client relationship; the lawyer stays the responsible licensee.
Can AI answer a law firm’s phone and book consultations? +
Yes. A voice intake desk answers on the first ring day or night, runs the firm’s screening questions, checks the calendar, and books the consultation live on the call.
How do law firms rank higher on Google Maps? +
With a managed Google Business Profile - correct category, complete practice-area services, consistent name, address and phone across directories, steady reviews, and local content - engineered into the Map Pack top three and held there.
Which practice areas is this best for? +
Highest impact for personal injury, family and divorce, criminal defence, and immigration - urgent, high-value work where the first firm to answer usually gets retained.

Fifteen minutes. No pitch.

I will ask what a new client is worth to you, what happens to a call at seven in the evening, and where you show up when somebody nearby goes looking. Then I tell you straight what I would build and what it would take.