The call that comes in at 9pm goes to whoever answers.
An AI intake desk answers every call and web message for your firm 24/7, screens it against your criteria, captures it into your case system, and books the consultation - so the person who calls after hours is captured instead of lost to the next firm on the list. A person in a legal crisis retains whoever picks up first. This is what picks up.
Live in 14 days · Answers on the phone and the web · Administrative intake only - never legal advice.
Answer, screen, capture, book, follow up - on every enquiry.
It answers from your firm
Built on your practice areas, your process, your screening questions - not a generic script. When it does not know, it hands off to a human instead of guessing.
It screens before it books
Conflicts, practice area, urgency, jurisdiction. The people who are not a fit get a courteous close. The people who are get a slot in your calendar while they are still on the line.
It never sleeps and never gets busy
Nine at night, Saturday morning, or while your paralegal is already on another call. Every enquiry answered the moment it arrives.
The intake desk performs administrative intake only. It does not give legal advice or create a solicitor-client relationship. The responsible lawyer stays the licensee at all times.
Answered plainly.
How can a law firm stop missing new client calls after hours? +
Does an AI intake desk give legal advice? +
Can AI answer a law firm’s phone and book consultations? +
What if it does not know the answer to something? +
Hear it answer your firm's phone.
Book a free Watershed Audit and I will show you the log of what happened when I called your firm as a client - the calls, the chat, the form, and how long it took anyone to come back.