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Coverage · two countries

One firm per market. Eight states, five Canadian regions.

I take one property management firm per market. That means the honest answer to “do you work in my area” is sometimes no, and I would rather tell you that in three seconds than in three emails.

Check your market Call 647-242-5800

Both tracks in every market · Rental portfolios and community associations · Scope configured to your licensing regime

United States

Eight states, chosen for market conditions and for the practical reason that I call from Eastern time and can reach them properly. Both tracks in every one of them - rental portfolios and community association management - with the desk configured to that state's licensing regime.

Ohio
Columbus, Cleveland, Cincinnati, Akron, Toledo, Dayton
Indiana
Indianapolis, Fort Wayne, South Bend, Evansville
Tennessee
Nashville, Memphis, Knoxville, Chattanooga, Tri-Cities
Georgia
Atlanta metro, Savannah, Augusta, Columbus, Macon, Athens
North Carolina
Charlotte, Raleigh-Durham, Greensboro, Winston-Salem, Wilmington, Asheville
Missouri
Kansas City, St. Louis, Springfield, Columbia
Kentucky
Louisville, Lexington, Northern Kentucky, Bowling Green
Alabama
Birmingham, Huntsville, Montgomery, Mobile, Tuscaloosa

Canada

Rental and condominium or strata management both. Where a province licenses management - the CMRAO in Ontario, RECA in Alberta, BCFSA in British Columbia - the desk is configured to route to a licensed manager and stop there.

Ontario
Headwaters, GTA, Guelph and southwestern Ontario, Ottawa, Hamilton, Niagara
Atlantic
Moncton, Halifax, Saint John, Fredericton, Charlottetown, St. John’s
Alberta
Calgary, Edmonton
British Columbia
Vancouver, Lower Mainland, Victoria, Kelowna
Prairies
Winnipeg, Regina, Saskatoon
The honest edges

Where the answer is no, and why.

01

Quebec

Quebec is the one place I say no on capability rather than capacity. The syndicate framework and the OACIQ regime are different enough that I would rather decline than do it badly.

02

Not on the list

If your state or province is not on this list, it usually means I have not opened it yet rather than that I have ruled it out. Ask. I will tell you straight whether I can help, and if I cannot I will say so on the first call rather than after you have spent an hour.

03

Already taken

Because I am one operator rather than an agency with a roster, and because the firm two towns over should not be buying the same visibility work I just built for you. If your market is taken, you hear it on the first call.

Based in Ontario, working both countries

I am one operator in Erin, Ontario. That is not a disclaimer, it is the model.

There is no office in Columbus and I am not going to invent one. The ranking work is delivered to the Google profile your firm already holds, the intake desk runs wherever your phone rings, and the record arrives in your inbox - none of which improves by being done from inside your city. What you get instead of a local address is a single person who answers his own phone, publishes where the desk stops before you ask, and tells you on the first call if your market is already gone.

What runs in every marketThe KeystoneRanking & visibilityThe intake deskThe RecordWhere the desk stopsCondominium boardsCities I build in
Coverage questions

Asked and answered.

Do you actually work in the United States, or is this a Canadian firm claiming to? +
I am a Canadian operator working American firms, and I would rather you hear that from me than work it out later. I am based in Erin, Ontario, I call from Eastern time, and the eight states I work were chosen partly because I can reach them properly on that clock. The work itself - the profile, the citations, the reviews, the intake desk - is delivered remotely, which is how every firm in this category operates whether they say so or not.
What does one firm per market actually mean? +
It means I will not sell the same visibility work to two firms competing for the same owners. Market is defined at kickoff and written down, because a vague promise of exclusivity is worth nothing. It is not a scarcity tactic - it is a straightforward consequence of being one operator rather than an agency with a roster, and it is why the honest answer to your question is sometimes that your market is gone.
Is the pricing on this site what a US firm pays? +
No. The published figures are Canadian rates in Canadian dollars, for Canadian firms. US firms are priced separately in USD - different market, different rate - and I will give you that number on the call rather than have you convert the wrong one. I would rather explain the difference now than have you find it and wonder.
My state is not listed. Is that a no? +
Usually not. It generally means I have not opened it yet rather than that I have ruled it out, and there are a small number I decline for regulatory reasons rather than capacity. Ask directly and I will tell you which of those it is on the first call. Quebec is the one I say no to outright, and the reason is on this page.

Is your market still open?

Nine minutes. Tell me your city and how many doors you carry, and I will tell you whether the seat is free, where you currently sit against the firms around you, and what happens to an owner enquiry that lands at seven in the evening.

Book a call Call 647-242-5800