You are renting leads. I build the position you keep.
For property and condominium management firms. Most firms your size buy owner leads from a pay-per-lead service. They are frequently shared with your competitors, they cost the same every month forever, and the day you stop paying they stop completely. I get your firm found by owners searching for a manager, answered when you cannot pick up, and every enquiry counted. Same budget line, different ending.
Found by owners · Answered when you cannot · Built from inside a property operation
A door is worth more to you than a job is worth to anyone else.
Almost every business I could work with sells a job. You sell a relationship that renews every month for years. That single difference is why this is built the way it is, and why buying one-off campaigns has never worked properly for firms like yours. Full management is a share of collected rent, and placement is charged again every time a unit turns - so one owner kept for years is worth far more than the first month suggests.
- What one door is worth to you
Your fee, your average rent, your placement fee. Yours, not a market average. - How long you keep one
The number that decides everything, and the one nobody in this industry calculates before buying anything. - What the work has to return to be worth it
Worked out live, on your figures, so you can challenge any number as it goes in.
Each step has a fixed price, said plainly on the nine minutes once I have seen what you have. A price before a diagnosis invites a comparison against a quote for something else, and anchors the conversation to a figure chosen before anything was known about your firm.
Found, then answered, then the site, then the ads.
The way in is The Read: everything your firm has online, gone through properly in a week, with what is wrong ranked by what it costs you. Then three steps, always in this order. Visibility and reviews sit inside The Pin. The intake desk and the record of every call and form sit inside The Foundation. The site is The Storefront.
The Pin
Found, and held.
The Foundation
Found, trusted, answered, measured.
The Storefront
The Foundation, and a site that sells.
The Tap comes last, always. I will not spend your money sending traffic to a profile with the wrong hours and a website that does not convert. Fix that first, then we turn the tap on - on your own accounts, your spend on your own card, and I am paid on what it sells.
You close nearly everyone who finds you. Almost nobody does.
An owner with a rental to hand over searches, reads the first few results, and calls two of them. If you are not in that pack you were never in the running, and you will never know the enquiry existed. Your reviews make it worse: they come from tenants during their worst week, not from the owners who are happy. An average built from complaints costs you owners who never contacted you at all.
- Your Google profile claimed and rebuilt against the firms above you, every service named the way owners actually search for it, and your real service area mapped properly.
- Every review answered, and new ones asked for properly from the owners and quiet residents who never think to leave one. Carried inside The Pin, never billed beside it.
- The Rank Lock: first page on the agreed term inside sixty days - ninety in the hardest markets - or the monthly pauses until it lands.
You are losing the calls you already get - after six, and during every showing.
The enquiry lands after six, or during a showing, or while you are on the phone to a contractor. It goes to voicemail. He does not leave one. He calls the next firm, who does answer, and that door is gone permanently. Then a resident says he called three times, a board wants to know who was told what and when, and without a record you are defending your firm from memory.
- A desk that answers on your site and on your phone line, from your own documents, triaged on your criteria and routed to a licensed manager.
- Every call and form counted, with the time it arrived and what happened to it - a record you can forward to an owner or table at a board meeting. How that is evidenced.
- Live in 14 days on the web and 21 on the phone, counted from the last thing I need from you.
Two tracks, because you are two businesses.
Rental management and condominium management buy this for genuinely different reasons. Running the same theory at both is the most common mistake in this market.
| Rental · investor-owner | Condominium · board | |
|---|---|---|
| How the lead arrives | Search. An owner looks for a manager. | Not search. Boards run an RFP through a selection committee. |
| What does the work | Visibility, inside The Pin | Reviews and the record |
| The decision | One person, usually the principal, often the same day. | A committee, on a season. |
| Regulation | Not a licensed function in most markets. | CMRAO-licensed in Ontario, equivalents elsewhere. |
| Weight inside the steps | The profile first, then the desk | Reviews and the record first, then the profile |
Most firms are both. A mixed firm gets both tracks in one build, sequenced rental-first, because rental produces owner enquiries you can see first - and that is what buys the patience for the board side. The condominium track is laid out on its own page.
What I put in writing before you pay for anything.
- The profile and the reviews · inside The Pin
Rebuilt against the firms above you, then held. Every review answered and new ones asked for properly. - The desk · inside The Foundation
On the web, on your phone line, or both. Start on one and add the other at what it would have cost on day one. - The record · inside The Foundation
Every call and form counted, so you see exactly what the work did.
Each step has a fixed price, said plainly on the nine minutes once I have seen what you have - how many corporations the desk carries and how far behind the profile is starting.
- The Rank Lock: first page on the agreed term inside sixty days - ninety in the hardest markets - or the monthly pauses until it lands.
- The Launch Lock. Live in 14 days on the web and 21 on the phone, counted from the last thing I need from you.
- Month to month, fourteen days notice either way, and you own every account from day one.
No promise of a number of doors. That depends on your fees, your close rate and your capacity. Saying so is part of the pitch.
Built from inside the work, not from a blog about it.
I was general manager inside a property management and maintenance operation. Owner enquiries arriving at the wrong moment, work orders, trades coordinated against units that had to turn before the month closed. That is why this page talks about doors and work orders instead of impressions and engagement. I have never held a CMRAO licence or managed a condominium corporation, and I say so plainly rather than let a title do work it cannot do. The full story.
One build sits on the work page, described as what was built. An auto parts business in Brampton whose site was a phone number and an address now runs a part matcher on year, make, model and trim, a page for each vehicle it stocks for, and a request that reaches the counter by text already carrying everything needed to quote it. What was built.
Every winnable town built as its own ranked unit.
“Property management company” plus a city name is what an owner actually types, and it is the term the Rank Lock is measured on. Your home town is built inside The Pin. The next towns over are built as their own ranked units after you have chosen, once the first one holds. Search your own city and see where you currently sit.
I also work firms across the Prairies, Alberta and Atlantic Canada. The work is delivered to your Google profile, so distance is no barrier to it. Every city I have written up.
Answered plainly.
How do property management companies get more doors from Google? +
What does a property management answering service actually do after hours? +
Is property management SEO worth paying for when I already buy owner leads? +
Does Google ranking help a condominium management firm win board work? +
Can an intake desk handle condominium enquiries without breaching CMRAO rules? +
How long does it take to go live? +
What does it cost? +
Nine minutes, and you will know exactly where you sit.
Not a proposal and not a deck. Your current position, the three firms above you, the review gap between you, and what happens to an enquiry that arrives at your office at seven in the evening. Then you decide which step fits.
or call 647-242-5800