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Coverage · two countries

One firm per trade, per market. Eight states, five Canadian regions.

I take one firm per trade, per market. A collision shop and a property manager in the same city are not competitors; two collision shops are. That means the honest answer to “do you work in my area” is sometimes no, and I would rather tell you that up front than in three emails.

Trades · Auto service and collision · Auto parts and recyclers · The desk set to your licensing regime

United States

Eight states, chosen for market conditions and for the practical reason that I call from Eastern time and can reach them properly. Every trade in every one of them, with the desk configured to that state's licensing regime.

Ohio
Columbus, Cleveland, Cincinnati, Akron, Toledo, Dayton
Indiana
Indianapolis, Fort Wayne, South Bend, Evansville
Tennessee
Nashville, Memphis, Knoxville, Chattanooga, Tri-Cities
Georgia
Atlanta metro, Savannah, Augusta, Columbus, Macon, Athens
North Carolina
Charlotte, Raleigh-Durham, Greensboro, Winston-Salem, Wilmington, Asheville
Missouri
Kansas City, St. Louis, Springfield, Columbia
Kentucky
Louisville, Lexington, Northern Kentucky, Bowling Green
Alabama
Birmingham, Huntsville, Montgomery, Mobile, Tuscaloosa

Canada

Rental and condominium or strata management both. Where a province licenses management - the CMRAO in Ontario, RECA in Alberta, BCFSA in British Columbia - the desk is configured to route to a licensed manager and stop there.

Ontario
Erin, Orangeville, Caledon, Guelph, Halton Hills, Mono, Shelburne, Fergus, Elora, Grand Valley, the GTA, Hamilton, Niagara, Ottawa and southwestern Ontario
Atlantic
Moncton, Halifax, Saint John, Fredericton, Charlottetown, St. John’s
Alberta
Calgary, Edmonton
British Columbia
Vancouver, Lower Mainland, Victoria, Kelowna
Prairies
Winnipeg, Regina, Saskatoon
The honest edges

Where the answer is no, and why.

01

Quebec

Quebec is the one place I say no on capability rather than capacity. The syndicate framework and the OACIQ regime are different enough that I would rather decline than do it badly.

02

California, Washington, Florida

Two states are excluded permanently rather than for capacity. California and Washington both give a private right of action with statutory damages per message, which is a risk I will not carry on a client’s behalf or my own. Florida is out of the trades books until state licensing and telemarketing registration are settled with counsel. I would rather name those out loud than have you find out when you ask.

03

Not on the list

If your state or province is not on this list, it usually means I have not opened it yet rather than that I have ruled it out. Ask. I will tell you straight whether I can help, and if I cannot I will say so in the nine minutes rather than after you have spent an hour.

04

Already taken

Because I am one operator rather than an agency with a roster, and because the business two towns over should not be buying the same visibility work I built for you. One seat per trade in each market: taking a collision centre does not close the market to a plumber, and it does close it to the next collision centre. If your seat is taken, you hear it in the nine minutes.

Based in Ontario, working both countries

I am one operator in Erin, Ontario. That is not a disclaimer, it is the model.

There is no office in Columbus and I am not going to invent one. The profile work is done on the Google profile you already hold, the desk answers wherever your phone rings, and every call and form is counted wherever it lands - none of which improves by being done from inside your city. What you get instead of a local address is one person who answers his own phone, publishes where the desk stops before you ask, and tells you in the nine minutes if your market is already gone.

Coverage questions

Asked and answered.

Do you actually work in the United States, or is this a Canadian firm claiming to? +
I am a Canadian operator working American firms, and I would rather you hear that from me than work it out later. I am based in Erin, Ontario, I call from Eastern time, and the eight states I work were chosen partly because I can reach them properly on that clock. The work itself - the profile, the listings, the reviews, the desk - is delivered remotely, which is how every firm in this category operates whether they say so or not.
What does one firm per market actually mean? +
It means I will not sell the same visibility work to two firms competing for the same owners. Market is defined at kickoff and written down, because a vague promise of exclusivity is worth nothing. It is not a scarcity tactic - it is a straightforward consequence of being one operator rather than an agency with a roster, and it is why the honest answer to your question is sometimes that your market is gone.
Do American firms pay the same as Canadian ones? +
No. American businesses are priced separately, in American dollars, and no figure for either country is published on this site. Each step has a fixed price, said plainly on the nine minutes once I have seen what you have, worked out against your own figures rather than converted from somebody else’s.
My state is not listed. Is that a no? +
Usually not. It generally means I have not opened it yet rather than that I have ruled it out, and there are a small number I decline for regulatory reasons rather than capacity. Ask directly and I will tell you which of those it is in the nine minutes. Quebec is the one I say no to outright, and the reason is on this page.

Find out whether your market is still open.

Nine minutes. Tell me your town and your trade, and I will tell you whether the seat is free and where you currently sit against the businesses around you.

or call 647-242-5800